Evenly — Support
Contact
Email info@werk2.group. Please include the email address of your Evenly account. We typically reply within a few business days.
Cancel subscription
Cancel Evenly Premium (evenly_premium_monthly, 1 month free, then
€2.99 / month) in the store, not by email:
- iPhone: Settings → Apple ID → Subscriptions → Evenly Premium
- Android: Google Play → Payments & subscriptions → Subscriptions
- In the app: Profile → Cancel subscription (opens store settings)
Deleting the Evenly account does not cancel the store subscription.
Restore purchases
Profile → Restore purchases. Use the same Apple or Google account as at purchase.
Delete account
In the app: Profile → Konto löschen. Or email info@werk2.group with the subject “Evenly delete account”.
If you started the household: the household and tasks are deleted with your account. The other person’s account remains; on their next sign-in they get their own empty household.
If you are the partner: only your account is deleted. The household and tasks stay. If you bought the store subscription, the household loses Premium.
Deleting the account does not cancel the store subscription. Cancel only in the store.
Leave household
Profile → Haushalt verlassen. The other person keeps the household.
Remove partner
Only the person who started the household, under Profile → Partner entfernen. They keep the household.